Reservations & Check-in
How does check-in work?
Check-in is fully digital via smartphone and is available 24/7. Since we don’t have an on-site front desk, you’ll enjoy maximum flexibility when you arrive.
Is there a minimum length of stay?
No, stays are possible for as little as one night.
Are long-term rentals available?
Yes. For longer stays, we offer special long-term rates that can be selected directly in the booking form.
Until when can I cancel for free?
Cancellation deadlines depend on the length of your stay. The exact terms and conditions will be clearly displayed during the booking process.
Wallet Key
How can I tell if I am able to use a room key in Apple Wallet or Google Wallet?
You will find the information in your check-in confirmation mail or after successfully checking in online, just look for the “Add to Wallet” button.
How do I use my room key in Wallet?
Once your Wallet Key has been activated, hold your iPhone or compatible watch near the reader to unlock the door. For best results, hold your iPhone flat against the reader with the top edge positioned near it and keep it steady until the door unlocks. When using Apple Watch, hold the display close to the reader until you feel a tap.
What if I have multiple stays at a hotel?
If you have booked multiple rooms on the same date your room key will be automatically activated for each room. If you have booked the same hotel on multiple dates each stay will be represented with its own room key in Wallet. Only the room key for your current stay will be activated when you check in.
Why can I only use a room key in Wallet at some hotels?
There are currently a select number of hotels that can support the new room key capabilities. Other properties will be adding support for room keys in Wallet soon. You can find an overview of hotels supporting the Wallet Key in our FAQ section.
What is a room key in Apple Wallet?
Room key in Apple Wallet gives you all the functions of a traditional room key card directly on your iPhone or Apple Watch. It’s easy, convenient, and private.
How do I set up and use a room key in Apple Wallet?
After completing the online check-in, you can immediately add your room key to Apple Wallet as part of the online check-in process. Simply click on the “Add to Apple Wallet” button and your key will be added. Alternatively, you can add your
room key following the “Add your digital room key” button in the check-in confirmation email you’ll receive. Your room key will be activated once you your room is assigned and available. To use your room key, simply hold your iPhone or Apple Watch near the door lock.
room key following the “Add your digital room key” button in the check-in confirmation email you’ll receive. Your room key will be activated once you your room is assigned and available. To use your room key, simply hold your iPhone or Apple Watch near the door lock.
Which devices support room key in Apple Wallet?
– iPhone 6S or later, or iPhone SE (2nd generation), with the latest version of iOS.
– Apple Watch Series 5 or later, or Apple Watch SE, with the latest version of Apple WatchOS.
– Apple Watch Series 5 or later, or Apple Watch SE, with the latest version of Apple WatchOS.
How do I verify my Apple Watch device version?
The Series # for your Apple Watch can be found on the back of the Apple Watch. Note: Series 0 Apple Watch is not eligible for this program.
On how many devices can I use my room key in Apple Wallet?
You can use your room key on up to one iPhone and one Apple Watch. All devices must be signed in with the same Apple Account (formerly called Apple ID).
Can I use a room key in Apple Wallet and a physical hotel key card at the same time?
Yes, you can use both.
Where can I use my room key in Apple Wallet?
In addition to your room, your room key can also be used to access the same hotel spaces where you would use a physical key such as the elevator, main/night entrance and common areas. The key is securely stored on your device and works even if your iPhone or Apple Watch does not have cellular or Wi‑Fi connectivity.
How secure are keys in Apple Wallet?
When you add the key to your iPhone, it is automatically added to the paired Apple Watch that is signed in with the same Apple Account. Once your room key has been added, simply hold your Apple Watch near the reader to unlock.
Do I need to unlock my iPhone to use my room key in Apple Wallet?
With Express Mode, you don’t need to wake or unlock your iPhone or Apple Watch to use your room key in Apple Wallet. Just tap your device on the reader to unlock.
Can I still access my room if my iPhone needs to be recharged?
If your iPhone needs a charge, your room key in Apple Wallet will still work. On iPhone XS, XS Max, XR, and more recent devices, Power Reserve provides up to five hours of access after the device’s battery needs to be charged, so you can still get inside.
What happens to my room key in Apple Wallet if I lose my iPhone or Apple Watch?
If your iPhone or Apple Watch is misplaced or lost, you should use Find My iPhone to suspend or deactivate your card in Apple Wallet. Instructions for Lost/Found Apple devices and Find My iPhone are located here. Your room key in Apple Wallet will then be reactivated once your device is recovered. You can reactivate a found device that was suspended via iCloud.com.
I am not able to add or use my room key to Apple Wallet. What do I do?
Try the below basic troubleshooting steps:
– Update to the latest version of iOS, watchOS, or macOS.
– Confirm that you have Face ID, Touch ID, or a passcode set on your device.
– Check that your device is eligible.
– Check that your Apple Account is signed into iCloud with two-factor authentication turned on.
– Check for service outages or connection issues.
– Check whether Apple T&Cs were accepted when logging into iCloud.
If you’re still unable to add your room key, contact boardinghouse@edmo-airport.de or ask for a physical room card at the front desk
– Update to the latest version of iOS, watchOS, or macOS.
– Confirm that you have Face ID, Touch ID, or a passcode set on your device.
– Check that your device is eligible.
– Check that your Apple Account is signed into iCloud with two-factor authentication turned on.
– Check for service outages or connection issues.
– Check whether Apple T&Cs were accepted when logging into iCloud.
If you’re still unable to add your room key, contact boardinghouse@edmo-airport.de or ask for a physical room card at the front desk
How do I remove my room key from Apple Wallet?
On your iPhone, open Apple Wallet. Select your room key. Tap the More button. Then to delete a room key, just tap Remove Key.
What happens if I get a new iPhone or Apple Watch?
You should first remove your pass from your old device in the Apple Wallet app. Once removed, you can add your pass to the new device. Your room key will not automatically transfer to a new iPhone or Apple Watch.
I am not able to add my room key to Google Wallet. What do I do?
– Update your device to the latest version of Android or Wear OS.
– Ensure that you have a screen lock set up (PIN, pattern, or fingerprint/biometric authentication).
– Confirm that your device is supported and meets the eligibility requirements.
– Check for service outages or connection issues.
– Verify that you have accepted Google’s terms and conditions when signing in to your Google Account.
If you’re still unable to add your room key, contact boardinghouse@edmo-airport.de or ask for a physical room card at the front desk
– Ensure that you have a screen lock set up (PIN, pattern, or fingerprint/biometric authentication).
– Confirm that your device is supported and meets the eligibility requirements.
– Check for service outages or connection issues.
– Verify that you have accepted Google’s terms and conditions when signing in to your Google Account.
If you’re still unable to add your room key, contact boardinghouse@edmo-airport.de or ask for a physical room card at the front desk
Which devices support room key in Google Wallet?
To add and use a room key in Google Wallet, an Android 9 or higher with NFC turned on. The latest version of Google Wallet app is recommended.
What happens to the room key in Google Wallet if I lose my Android phone?
If your Android phone is misplaced or lost, you should use the Find My Device app to remotely delete/wipe a lost device. Find, secure, or erase a lost Android device – Google Account Help
Amenities & Services
Are there TVs in the apartments/penthouses?
We prioritize modern connectivity over traditional TV: Our apartments and penthouses are intentionally not equipped with TV sets. Instead, we offer free high-speed Wi-Fi so you can use your own devices (laptop, tablet, or smartphone) for streaming or working.
Is there fast Wi-Fi?
Is there fast Wi-Fi? Yes. As a high-tech hub, we offer a high-performance internet connection throughout the building that is ideal for professional work, video conferencing, and data-intensive streaming.
Do the apartments have a kitchen?
The apartment is equipped with a refrigerator and basic kitchenware. Fully equipped communal kitchens are available on every floor for cooking.
What do social kitchens offer?
The kitchens are fully equipped with a stove, oven, microwave, coffee maker, cooking utensils, and silverware.
Is breakfast served?
The neighboring restaurant (right across the street) serves a breakfast buffet starting at 7:00 a.m.
Are bed linens and towels included?
Yes, these are included in the price and will be waiting for you upon arrival.
Is there a housekeeping service?
Yes, the apartments and penthouses are cleaned weekly. You can request an additional cleaning (for an extra charge).
Are there laundry facilities?
Washing machines and dryers are available for use in the basement for a fee.
Location & Parking
Where can I park?
Parking is available directly across the street for a fee.
Are there electric charging stations?
Currently, there are no on-site electric vehicle charging stations available at the building. Hyperchargers are available in the immediate vicinity.
How is the public transportation access?
There is a bus stop right outside the door. The Gilching-Argelsried S-Bahn station is about a 20-minute walk away.
Are there any places to shop nearby?
A 24/7 supermarket is set to open soon right next to the boarding house.
House Rules
Haustiere
No, pets are not allowed.
Is smoking allowed?
No, our house is strictly non-smoking.
Is there a mailbox for guests?
No, there are no plans to provide mail pickup for guests.
